Privacy Policy

Introduction

At People Perfect LLC ("People Perfect", "we", "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our case management software platform.

Information We Collect

Account Information

When you create an account, we collect:

• Name, email address, and contact information
• Organization details
• User credentials and authentication data

Resident Data

As a case management platform, you may store sensitive information including:

• Personal identifying information
• Medical and health information
• Case notes and service records
• Document uploads

Usage Data

We automatically collect certain information when you use our platform:

• Log data (IP address, browser type, pages visited)
• Device information
• Usage patterns and feature interactions

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Provide customer support
• Send technical notices and security alerts
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations

HIPAA Compliance

People Perfect is designed to be HIPAA compliant. We:

• Implement administrative, physical, and technical safeguards
• Sign Business Associate Agreements (BAAs) with customers
• Encrypt data in transit and at rest
• Maintain comprehensive audit trails
• Provide staff training on HIPAA requirements

Data Security

We implement industry-standard security measures including:

• 256-bit SSL encryption for data transmission
• AES-256 encryption for data at rest
• Multi-factor authentication options
• Role-based access controls
• Automated backup systems

Data Sharing and Disclosure

We do not sell your data. We may share information only in these circumstances:

• With your consent: When you explicitly authorize data sharing with partner organizations
• Service providers: With vendors who help us operate our platform (under strict confidentiality agreements)
• Legal compliance: When required by law, subpoena, or legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets (with notice to you)

Your Rights and Choices

You have the right to:

• Access, correct, or delete your account information
• Export your data
• Opt-out of marketing communications
• Request a copy of your data
• Withdraw consent for data processing (where applicable)

Data Retention

We retain your data for as long as your account is active or as needed to provide services. When you close your account, we will:

• Securely delete or anonymize your data within 90 days
• Retain certain data as required by law or for legitimate business purposes
• Maintain audit logs for security and compliance purposes

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. While your platform may track information about minors receiving services, this is collected by you as the service provider, not by us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the new policy on this page
• Updating the "Last updated" date
• Sending an email notification for significant changes

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: info@people-perfect.com
• Mail: People Perfect LLC, Attn: Privacy Officer, 2373 Mine Lick Creek Rd Ste A, Cookeville, TN 38501